Terms and Conditions


In order to take advantage of the full functionality of this Website and to order products and services it will be necessary for you to register and establish a membership account with Bluewater Paper.  In the event that updated, new, additional and/or enhanced features are added to this Website, previously registered users will not generally be required to re-register, however, you may be required to re-acknowledge these Terms and Conditions and/or other terms and conditions that may accompany these new features, updates and/or enhancements.
By registering an account on our website, users also agree to the subscription of our E-Newsletter. Bluewater Paper E-mail Newsletter service is free of charge. In the event that registered users would like to opt-out of our Newsletter subscription service, they are free to do so at any time by selecting the option to unsubscribe which is present on any and all of Bluewater Paper newsletters. To protect against malicious content, we will never send any file attachments along with our E-Newsletters.
When you register, you agree to provide accurate and current information about yourself (and your company) as requested during the registration process. You also agree to update and maintain your account information so that it remains accurate and current.
Not all products and services on this website are available to all customers. The products and services available to you will depend on your overall relationship with us, as measured by our loyalty program. You agree that when you access and use this website, you are only entitled to order those products and services that are available within the loyalty level you are assigned to at that time.
As part of the registration process, you will be required to create a User ID and choose a password. It is your responsibility to choose an appropriate password and to keep it confidential. You are responsible for all activities that occur under your User ID and password. If you believe your User ID/password has been compromised in any way you should immediately change it by logging on to your account and then following the instructions for changing your password. You agree that you will immediately notify Bluewater Paper in the event you become aware of any unauthorized use of your user ID and password.


All prices and dollar amounts on this Website are in Canadian dollars or United States dollars. Bluewater Paper presently accepts the following credit cards: VISA, MasterCard, American Express, and Discover. We reserve the right to stop accepting credit cards from one or more issuers.
In order for you to register with and order products and services from Bluewater Paper it is necessary for you to provide and keep on file a valid, authentic and current credit card, which you are authorized to use. By submitting a credit card number to Bluewater Paper you are representing and warranting that the credit card information you provide is valid, authentic, current, and one that you are authorized to use it. You agree that in the event the credit card information you have provided becomes invalid, out of date or that you are no longer authorized to use the card, you will immediately provide another credit card number that is valid, authentic and current, and which you are authorized to use. Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a Bluewater Paper customer service representative if extended processing is required to complete your transaction request through our Website. This may affect to your estimated delivery date.
Unless Bluewater Paper agrees otherwise, all product and service orders must be paid for at the time of the order and accompanied by an authorization to charge a credit card on file with Bluewater Paper or to charge a valid, authentic and current credit card, which you are authorized to use, that you provide at the time of the order. (If new credit card information is provided at the time of the order it will be added to the credit card information kept on file; Bluewater Paper will not assume that previously provided credit card information is not valid). If a charge against a credit card you provide is not authorized or accepted, or is subsequently refused or rejected, we reserve the right to cancel your order without notice or liability.
In the event you make one or more changes to an existing order that incur additional charges, those charges will be applied to the credit card that was used for the original order, or to an alternative credit card that you provide to us.
In the event that Bluewater Paper and you have agreed upon an alternative method of payment and the payment is not received within 5 business days of the date on which payment was due you hereby irrevocably agree that Bluewater Paper may charge one or more of the credit card(s) you have on file for the full amount of your outstanding account balance.


Refund / Exchange Policy:
Every order is custom designed and created for each client. Once an order goes to print, we are unable to offer returns or exchanges unless the item purchased is defective. Any quality related issue must be acknowledged Bluewater Paper within 10 business days (from the day order shipped/picked up).If you receive a defective item, please contact us at support@bluewaterpaper.com with details of the product and the defect. You can send the item you consider defective to:

Bluewater Paper
520 William St, Cobourg, 
Ontario Canada K9A 3A5



This Website And The Information, Site Content, Services, Products And Materials Contained In or offered Through This Website, Are Provided On An "As Is" Basis Without Warranties of Any Kind, Either Express or Implied. To The Maximum Extent Permitted By Law, Bluewater Paper Disclaims All Warranties, Express or Implied, Including, But Not Limited To, Implied Warranties of Merchantability, Fitness For A Particular Purpose, Title, Non-Infringement, Freedom From Computer Viruses, And Implied Warranties Arising From Course of Dealing or Course of Performance, With Respect To This Website And The Information, Site Content, Services, Products And Materials Contained In or offered Through This Website. Bluewater Paper Does Not Represent or Warrant That The Information, Site Content, Services, Products And Materials Contained In or offered Through This Website Are Accurate, Complete, Reliable, Current, or Error-Free, That The Services And Products offered Will Meet The User's Requirements, or That The Services And Products Will Be Provided In A Timely, Uninterrupted or Secure Manner. Bluewater Paper Is Not Responsible For Typographical Errors or Omissions Relating To Pricing, Text or Photography. Bluewater Paper Does Not Represent or Warrant That This Website or Its Server(S) Are Free of Viruses, Trojans, Malware, or Other Harmful or Malicious Components, Even If Bluewater Paper or It's Authorized Representatives Have Been Advised of Such Possibility. You Expressly Agree That Use of This Site, Including All Content, Data or Software Distributed By, Downloaded or Accessed From or Through This Site Is At Your Sole Risk.
In No Event Shall Bluewater Paper, or Its Shareholders, Directors, officers, Employees, Agents, Affiliates or Subsidiaries, Be Liable (Jointly or Severally) To Any Person or Entity For Any Special, Incidental, Indirect, Consequential, Punitive or Other Indirect Damages of Any Kind or Nature ,Under Any Legal Theory, Including Damages Resulting From Loss of Use, Loss of Profits And/or Loss of Data, Whether In An Action In Contract, Tort (Including But Not Limited To Negligence), or Otherwise, And Whether or Not Bluewater Paper Has Been Advised of Possibility of Such Damages, Arising Out of or In Connection With: (1) The Use or Performance of This Website; (2) Errors or Faults In The Information, Site Content, Services, Products or Materials Contained In or offered Through This Website; (3) The Use of Information, Site Content, Services, Products or Materials Provided Through This Website; (4) The Inability To Use This Website, Any Part of This Website, or Any Function offered By The Website; (5) A Failure To Provide Products or Services ordered From Bluewater Paper (or Any Affiliate Thereof) For Any Reason Including Any Lost, Corrupted or Damaged Customer Data, Non-Delivery, Mis-Delivery, Late Delivery, or Lost or Damaged Shipments; (6) Mistake, Omission, Delay, or Interruption of Service; And/or (7) Contamination By Virus, Trojan, or Malware of Any Kind.
Some Jurisdictions Do Not Allow Limitations On Implied Warranties, or The Exclusion or Limitation of Incidental or Consequential Damages. If These Laws Apply, Some or All of The Above Disclaimers, Exclusions, or Limitations, May Not Apply To You, And You May Have Rights Additional To Those Contained Herein.
Bluewater Paper, Together With Its Shareholders, Directors, officers, Employees, Agents, Affiliates or Subsidiaries, Shall Not Be Responsible For Any Direct Damages, And Shall Not Provide Any Credit, Refund or Adjustment of Any Kind or Nature That Is In Excess of The Amount Actually Paid To Bluewater Paper (After Accounting For And Deducting, As Applicable, Special offers, Discounts, Rewards Points, Etc.) For The Printed Product (And Shipping Costs If Applicable) At Issue.
Under No Circumstances Will Bluewater Paper Be Liable To You In Any Way For Any Site Content You May Be Exposed To That You May Find offensive, Indecent or Objectionable.


The Site Terms and your use of this Website shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada, without resort or giving effect to conflict of law provisions. Regardless of where you access this site, you agree that any action at law or in equity arising out of or relating to these Site Terms and/or your use of this Website shall be filed and adjudicated only in the courts of the Province of Ontario located in Toronto, Ontario and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of or under these Site Terms and or your use of this Website.


You agree that you shall indemnify and defend and hold Bluewater Paper and its officers, directors, employees, shareholders, agents, affiliates, subsidiaries, suppliers and representatives, harmless from and against any and all claims, damages, losses, costs, and expenses (including but not limited to attorneys' fees) that, directly or indirectly, arise out of or are related to: (i) your breach of any provision of the Site Terms; (ii) any suit, claim, or demand arising from or relating to an allegation that any Customer Content provided by You, or any other text, photograph, image, graphic or other material you incorporated into products or services ordered from this Bluewater Paper, that was not part of the standard Site Contents, infringes up the rights of a third party (iii) and/or (c) any of your activities conducted in connection with this Website, your use thereof, and/or the products and services ordered through this Website.


To order products from Bluewater Paper it will be necessary for you to provide certain personal data or other information to this Website via the Internet and we are committed to taking all reasonable steps to safeguard your personal data or other information. We use secure servers and encryption software and various other precautions, but no system is infallible. Such information could potentially be subject to interception or alteration by third parties and it is not possible for Bluewater Paper to guarantee absolute confidentiality or security. The information Bluewater Paper collects and how it that information is the subject to Bluewater Paper's Privacy Statement.


Bluewater Paper may suspend or terminate your account and or your right to utilize the services made available through this Website in the event that it determines or has reasonable grounds to suspect that you are in violation of the Site Terms.
Notwithstanding any of these Site Terms that may suggest otherwise, Bluewater Paper reserves the right, without notice and in its sole discretion, to terminate your right to use this Website for any reason or no reason at all, and to block or prevent future access to and use of this Website by you. In the event your right to use this website is terminated, these Site Terms shall still apply.


By providing us your personal or business information to use our services provided, you are agreeing to Bluewater Paper collecting, storing and using that information. You are consenting to our disclosing you are a Bluewater Paper customer and agree to the use of products that Bluewater Paper manufactures to be photographed and used on Bluewater Paper's website and marketing channels for marketing purposes.

If you choose to withdraw your consent of Bluewater Paper's use of or disclosure of your information and imagery, please email sales@bluewaterpaper.com to resolve any issues.